Shipping policy

Snail Haven Shipping Policy

Snail Haven proudly ships its products to eligible locations.

Shipping Costs
Shipping charges are calculated at checkout and paid by the customer. Shipping rates may vary depending on the destination, package weight, and shipping method.

Processing & Shipping Schedule
Dry goods, including Snail Fuel, are generally shipped on Mondays and Thursdays.

Orders are processed before shipment. Processing times may vary depending on order volume and product availability.

Shipping Delays
Once an order has been shipped, delivery times are determined by the carrier. Snail Haven is not responsible for carrier delays but will gladly assist customers with shipping concerns.

Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us promptly with your order number and photos so we can review the issue and determine an appropriate resolution.

Thank you for supporting our small business!